PRIVACY POLICY
Effective Date: 05.03.2026
This Privacy Policy explains how MERAKI HR SRL collects, uses, stores, and protects personal data when you access or use the LIMEN website, applications, and services ("Platform", "LIMEN", "LIMEN Brand", "LIMEN Energy", "LIMEN Align", "LIMEN Threshold").
For the purposes of this Privacy Policy, “LIMEN” or the “Platform” refers to the LIMEN brand and its products, including LIMEN Energy, LIMEN Align, LIMEN Threshold, and related tools operated by MERAKI HR SRL.
1.DATA CONTROLLER INFORMATION
The data controller is: MERAKI HR SRL Bucharest, District 6, Romania Trade Register: J2024005188408 CUI: 49743547 VAT: RO51271373 EUID: ROONRC.J40/5188/2024 Email: limen@merakihr.ro
For all data protection inquiries, please contact: limen@merakihr.ro
2.SCOPE OF THIS POLICY
This Policy applies to:
  • The LIMEN website
  • LIMEN Threshold
  • LIMEN Energy
  • LIMEN Align
  • Any related mobile applications
It applies to users located in the European Union, the United States, and internationally.
3.WHAT DATA WE COLLECT
We collect only data necessary to operate the Platform.
3.1 Website Data
When you visit our website, we may collect:
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and usage analytics
3.2 Account Information
If you create an account:
  • Email address
  • Password (encrypted)
  • Subscription status
  • Billing information (processed by payment provider)
We do not store full payment card details.
3.3 LIMEN Threshold
LIMEN Threshold presents structured reflective questions only. It does not collect, store, or process personal relational responses.
3.4 LIMEN Energy & LIMEN Align
If you use these tools, we process:
  • Self-reported interaction reflections
  • Time-based entries
  • User-provided responses
  • Interaction categorizations
  • Structured summaries derived from user input
Important: LIMEN does not request medical diagnoses, clinical mental health data, or legal records. Users are responsible for avoiding inclusion of identifiable third-party personal data without consent.
3.5 Technical & Security Data
  • Login activity
  • Device type
  • Session data
  • Error logs
Collected for security and service improvement.
4.LEGAL BASIS FOR PROCESSING (EU USERS)
For users in the European Union, processing is based on:
  • Article 6(1)(b) GDPR – Contract performance
  • Article 6(1)(a) GDPR – Consent (where applicable)
  • Article 6(1)(f) GDPR – Legitimate interest (security, fraud prevention)
We do not intentionally process special categories of personal data under Article 9 GDPR.
5.PURPOSE OF PROCESSING
We use personal data to:
  • Provide access to the Platform
  • Organize and display user-reported reflections
  • Manage subscriptions and payments
  • Improve service functionality
  • Ensure security and prevent misuse
  • Communicate service-related updates
We do not sell personal data.
We do not use personal data for automated decision-making that produces legal or similarly significant effects.
6.Marketing Communications
If you choose to subscribe to updates, waiting lists, or early access notifications related to LIMEN products (including LIMEN Align, LIMEN Energy, and LIMEN Threshold), we may use your email address to send:
  • product updates
  • early access invitations
  • feature announcements
  • research participation invitations
  • limited promotional communications related to LIMEN products and services
Marketing communications are sent only where the user has provided consent or where otherwise permitted by applicable law.
You may withdraw your consent and unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting limen@merakihr.ro .
7.DATA RETENTION
We retain personal data:
  • While the account is active
  • Until the user requests deletion
  • As required for legal or accounting obligations
Inactive accounts may be deleted after a defined inactivity period (from 12 to 24 months).
Users may request deletion at any time by contacting limen@merakihr.ro.
8.DATA SHARING
MERAKI HR SRL does not store personal data on proprietary servers. All personal data collected through the Platform is processed exclusively by trusted third-party service providers acting as data processors on our behalf.
Each processor is engaged under contractual obligations that require them to maintain appropriate data protection standards consistent with GDPR and applicable law.
8.1 CRM and Email Marketing
Personal data including name, email address, and user-submitted responses (such as reflection answers and research participation interest) are processed by:
  • HubSpot Inc., 25 First Street, Cambridge, MA 02141, USA Processing location: United States
Transfer mechanism: Standard Contractual Clauses (SCCs) under EU Commission Decision 2021/914
Privacy policy: legal.hubspot.com/privacy-policy
DPA: legal.hubspot.com/dpa
8.2 Cloud Storage and Document Processing
Operational and administrative data may be stored and processed using:
  • Microsoft OneDrive — operated by Microsoft Ireland Operations Ltd, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland (EU/EEA processing)
  • Google Drive — operated by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (EU/EEA processing)
8.3 Platform Infrastructure
The LIMEN Platform is developed and hosted in part through:
Platform infrastructure:
Base44 Inc. (base44.com). Base44 and its sub-processors operate servers primarily located in the United States and Israel. Sub-processors include MongoDB (data storage), Render (server infrastructure), Google Cloud Platform (analytics), Anthropic and OpenAI (AI processing), SendGrid (email), and DataDog (logging), all located in the United States; Wix.com Ltd. (Israel); Langfuse (Germany); and Logfire (United Kingdom).
Transfer mechanism for EU personal data: Standard Contractual Clauses and/or equivalent lawful safeguards — confirmation pending written response from Base44 Inc. This entry will be updated upon receipt of formal confirmation. Sub-processors directory: base44.com/security.
Base44 — platform infrastructure and application development services.
Base44 is SOC 2 Type II certified and ISO 27001 certified.
8.4 Payment Processing
If you make a purchase, payment data is processed by Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland.
MERAKI HR SRL does not store payment card details. Stripe operates as an independent data processor under its own privacy and security standards.
8.5 Analytics
We use Google Analytics, operated by Google Ireland Ltd, to understand how users interact with the Platform. Analytics data is anonymized where technically possible. For EU users, analytics cookies are activated only after consent.
8.6 Advertising and Remarketing
If Meta Pixel is active, interaction data may be processed by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, for the purpose of measuring advertising effectiveness and remarketing. For EU users, this is activated only after explicit consent.
8.7 General Obligations All third-party processors are:
  • Contractually bound to process personal data only on our documented instructions
  • Required to implement appropriate technical and organizational security measures
  • Prohibited from using personal data for their own independent purposes unless required by law
  • Subject to confidentiality obligations
We do not sell personal data to any third party under any circumstances.
9.INTERNATIONAL DATA TRANSFERS
As a Romania-based company, data is primarily processed within the European Union. If data is transferred outside the EU/EEA:
  • We rely on Standard Contractual Clauses (SCCs)
  • Or equivalent lawful safeguards International users understand that data may be processed in the EU.
10.SECURITY MEASURES
We implement appropriate technical and organizational measures including:
  • SSL encryption
  • Restricted access controls
  • Secure hosting infrastructure
  • Data minimization principles
However, no system can guarantee absolute security.
11.YOUR RIGHTS – EU USERS (GDPR)
If you are located in the EU/EEA, you have the right to:
  • Access your data
  • Rectify inaccurate data
  • Request erasure (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Lodge a complaint with ANSPDCP (Romanian Data Protection Authority)
12.US PRIVACY RIGHTS
If you are a US resident, including California residents, you may have the right to:
  • Request access to personal information collected
  • Request deletion of personal information
  • Request correction of inaccurate data
  • Know whether personal data is sold or shared
LIMEN does not sell personal information. To exercise rights, contact: limen@merakihr.ro
12.1Categories of Personal Information Collected
Under applicable US privacy laws, including the California Consumer Privacy Act (CCPA), we may collect the following categories of personal information:
  • Identifiers (such as email address or account information)
  • Internet or network activity (such as browsing behavior on the Platform)
  • Device and technical information (such as browser type or device identifiers)
  • User-submitted content related to reflective tools
We do not sell personal information to third parties.
Users may request disclosure or deletion of personal data as described in this Privacy Policy.
13.COOKIES & TRACKING
We use cookies and similar technologies. Details are provided in our separate Cookie Policy. Users may withdraw consent for non-essential cookies at any time.
14.CHILDREN’S PRIVACY
The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that data from a minor has been collected, we will delete it.
15.AUTOMATED PROCESSING & AI
AI-assisted tools are used:
  • AI systems reorganize user-provided input
  • Outputs are generated based on user data
  • No automated decisions produce legal or significant effects
Users remain responsible for interpretation.
Details are provided in our separate AI Transparency.
16.CHANGES TO THIS POLICY
We may update these Privacy Policy or related policies from time to time.
If material changes are made that significantly affect user rights or obligations, we will provide reasonable notice through the Platform or via email where appropriate.
Continued use of the Platform after such updates constitutes acceptance of the revised Terms.
L I M E N
LIMEN provides structured relational reflection tools intended for personal awareness and clarity. The platform does not provide therapy, psychological diagnosis, legal advice, or compatibility predictions. Learn more in our Disclaimer.
© 2026 LIMEN. All rights reserved.